Accommodation Agia Efimia Kefalonia - Sunrise Bay Apartments Agia Efimia Kefalonia

Booking Terms

PAYMENT & CANCELLATION POLICY

Room Rates are per room and include V.A.T. and local tax. (Accommodation TAX: 1,5€ / night)

Standard Rate:

In order to secure your booking a deposit of 30% will be required at time of booking, which is not refundable in case of cancellation.
The balance must be paid 30-days before arrival. (bank transfer)
In case of cancelation at any time, the deposit (30%) is not refundable . For cancelations that take place 30 days or more from the arrival date you are not obligated to pay the balance.
If the booking is completed less than 30 days from your arrival date then, you will be asked to pay the total amount of your reservation and is not refundable in case of cancellation at any time.

Non-Refundable Rate: This type of booking requires payment for the entirety of the reservation at the time of booking and is non-refundable.

CHILDREN POLICY

All suites are for adults only

MINIMUM STAY: 4 nights

MAXIMUM STAY: 21 nights

CHECK-IN POLICY

Check-In time: 14:00 - 21:00
Check-Out time: 08:00 - 10:00
*if your arrival is later than 21:00 it can be arranged, but only upon request

ACCOMMODATION POLICY

Smoking is prohibited in all indoor public areas and in rooms.

Pets are prohibited.

Privacy Policy

Policy of Protection of Personal Data / Last updated: 05/05/21

We respect your privacy and we are committed to complying with this Privacy Policy, which describes how collects and uses the personal data you provide to us. By using our services, you are consenting to the Data collection and use practices described in this Privacy Policy, as modified from time to time by us.

INFORMATION WE COLLECT AND HOW WE USE IT

We do not collect and process data except when voluntarily provided by you. Each visitor can navigate in our website without giving any personal information.
You will need personal data (first name, last name, email, phone number, address, zip code, city, country) when you proceed with your booking or when you fill the website contact form.

We use your personal information to:

To provide customer service related to your interactions with us
Help you make a reservation
Responding to your inquiries and other communications

How we collect personal data?

CONTACT INFORMATION

Directly from you when you communicate with us via email
Filling our Contact Form: In order to make a reservation and to ensure that we can communicate with you, you will be asked to fill in your personal information such as first name, last name, email, phone number, which we will not transmit them in anyone third.

ONLINE BOOKING SYSTEM

When you make a reservation, you will be asked to complete online booking form providing: your first name, last name, business or private email, phone number, address, zip code, city, country and reservation preferences. These information are essential to book and complete your reservation (including the sending of a confirmation email of the booking to you). These details will be stored on a secure server and encrypted and may be used by us to facilitate and personalise future transactions and bookings with you.

ONLINE CREDIT CARD

Realizing the importance ensuring the security of your online purchases, our company has taken every precaution and all the necessary measures in order to provide online payment services with maximum safety.

All payments made using the card are processed through the electronic payment platform of "Nexi e-Commerce" of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

IP ADDRESSES

The IP address through which the PC has access to the Internet and then to the website is used solely for gathering statistics.

ANONYMOUS DATA / "COOKIE" TECHNOLOGY

To make this site work properly, we sometimes place small data files called cookies on your device. Cookies are a standard method of registering user preferences when people use websites, to ensure a better and more personalized experience. These preferences are stored in a file on your computer's hard disk drive. For example, a cookie would contain your preferred country of residence so we do not have to ask you this question each time you visit. Our website uses both persistent and session cookies. Persistent cookies are cookies that stay on your computer permanently until you "manually" delete them. Session cookies delete themselves automatically when you leave a website and go to another one or shut down your browser. We also use analytical cookies. These allow us to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us improve the way our website works, for example by making sure users find what they need easily.
The visitor / user of this website may adjust his schedule for navigation and web browsing (web browser) so that either warns him to use "cookies" on certain services or to refuse to accept the use of "cookies "in any case. If the visitor / user of the services and pages do not wish to use "cookies" to identify himself may have limited access to some of the services, uses or functions provided by this website.
You can control and/or delete cookies as you wish - for details, see aboutcookies.org

EXTERNAL LINKS TO OTHER SITES

Our website includes external links to other websites, which are not controlled by us but by third parties (natural or legal persons). Under no circumstances is our website responsible for the privacy policy that these websites follow. We encourage you to review and understand their privacy practices before providing them with personal information.

PROTECTION OF PERSONAL DATA

Our website is hosted on one of Europe's most famous and secure data center, it is in a dedicated environment that means it does not share the same resources with malicious and fraud websites. Although we take all reasonable steps to protect your personal data, we can not guarantee the security of personal data disclosed over the Internet. You accept the inherent consequences for the security of transactions executed over the internet and we are not responsible for any breach of security unless we act in negligence and only to the extent specified in these terms and conditions of use of the website.

ENCRYPTION

From the very beginning until the completion of your on-line session, all your personal information is encrypted under the 256-bit (Secure Sockets Layer - SSL) encryption protocol. Every time you send information towards the system, your browser first encrypts the information using the 256 bits key and then sends the information to the system. The system decodes the information using the same key (which is predetermined at the start of your connection to the service) and then goes on to process the information. The system sends you information using the same encryption procedure.

CHILDREN & PERSONAL DATA

To respect the privacy of children and to comply with the laws designed to protect children, children under the age of 16 should not provide any Data. We will not knowingly collect, use, or disclose Data from a minor under the age of 16, without obtaining prior consent from a person with parental responsibility (parent, guardian). We ask that parents supervise their children while online.

DISCLOSING YOUR INFORMATION

We treat all personal information as confidential and we will never sell, rent, share or otherwise distribute or make available your data to third parties (natural-legal entities) with the exception of the relevant provisions of the law that concern forwarding information to the relevant authorities.

RETENTION OF YOUR PERSONAL INFORMATION

There is no specific timeout in which data is 'mature' or ceases to exist, and can be only manually deleted.

RIGHT TO ACCESS DATA

You have the right to access and update your Data or to require their deletion.
If you want to access, change or even delete your details, please contact us at the emails listed below and we will take immediate action.

CONTACT

If you have any questions about our privacy policy please contact us at the address shown on our website.

Sunrise Bay Apts

Agia Efimia Kefalonia

28081, Greece

Telephone:+30 2674061928

Mobile: +30 6936709660

Email: info@sunrisebay-apts.com

CHANGES OF PRIVACY POLICY
We reserve the right to modify our Privacy Policy at any time and in any manner. When we post changes to this Privacy Policy, we will update the “last updated” date at the top of this Privacy Policy and we encourage you to regularly check this Privacy Policy for changes.